Privacy Statement

1. Data Controller and contact informtaion

All personal data collected for and through the use of the Website is controlled by KONE Corporation (together with its affiliates "KONE"). If you have questions or requests in relation to personal data processing conducted by KONE, you may contact KONE at:
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KONE Corporation
KONE Building
Keilasatama 3,
02150 Espoo, FINLAND
Telephone: +358 204 751
Attention: Data Privacy Counsel, Legal Affairs, personaldatarequest@kone.com

2. Personal data and cookies used

All personal data collected for and through the use of the Website is controlled by KONE Corporation (together with its affiliates "KONE"). If you have questions or requests in relation to personal data processing conducted by KONE, you may contact KONE at:

• User ID
• Information on the use of the site, e.g. how long user has spent on which site / report, what are the most clicked features by the user on the site. This data alone is anonymous, but as it can be linked with the ID, it can be considered as personal data.
• Heat maps & session information – this data is in most cases collected as anonymous, but in some occasions there may be some items visible in the reports that reveal the identity of the user.
• Title of the page being viewed (Page Title)
• URL of the page being viewed (Page URL)
• URL of the page that was viewed prior to the current page (Referrer URL)
• Time in local user’s timezone
• Files that were clicked and downloaded (Download)
• Location of the user: country, region, city, approximate latitude and longitude
• Main Language of the browser being used (Accept-Language header)
• User Agent of the browser being used (User-Agent header)

This data is hereinafter referred to as the “Personal Data”.

3. The legal grounds and purposes of processing

Processing of Personal Data based on your consent given through the cookie tool.
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The purpose of collecting and processing of the Mandatory Personal Data is to provide the Website for your use. This includes enabling the functioning of the Website; analyzing and correcting any possible defects in the Website; monitoring and ensuring the security of the Website.
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The purpose of collecting and processing of the Personal Data is to better understand the use of the Website and the potential customer’s interests when it comes to the KONE SiteFlow services promoted on the site. are of interest to potential customers. KONE may use this data to further develop and enhance the Website and the KONE SiteFlow services.

KONE may, as allowed by applicable national laws, use Personal Data for the establishment, exercise or defense of legal claims.

Processing of Mandatory Personal Data is necessary for KONE to be able to provide you the Website. If you do not approve of the collection and use of Mandatory Personal Data you may not use the Website anymore.

4. Source(s) from which the personal data originate

The personal data is obtained directly from you or generated when you use the Website.

5. Transfers of personal data

KONE may use reliable subcontractors’ services when processing Personal Data for the abovementioned purposes. To the extent such subcontractors have access to Personal Data or host Personal Data, KONE shall conclude agreements with the subcontractors to oblige the subcontractors to use the Personal Data only to the extent described in this Privacy Statement, and commit subcontractors to other relevant confidentiality, data privacy and data security obligations. KONE Corporation may transfer Personal Data to its affiliates and subsidiaries.
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Due to the technical and practical requirements, some of the Personal Data may be processed also outside the EU/EEA by the subcontractors or KONE companies. KONE ensures that there is a legal basis for such transfers. You can get more information about the data transfers by contacting KONE.

Your Personal Data may be disclosed to public authorities in situations where the applicable local law explicitly demands and allows for KONE to do so.

6. Retention period of the personal data

Up to 2 years from generation.

7. Data subjects' rights

You have a right to review the Personal Data collected on you, right to have incorrect Personal Data corrected right to request deletion of Personal Data. Depending on the applicable law, you may also have right to object processing based on a specific individual circumstance and request data portability. You may use some of these rights through the Website. If this is not possible, you may use these rights by contacting KONE.

You may change and withdraw your cookie consents in the cookie tool of the Website.

In the event you have concerns or remarks regarding legality of Personal Data processing you may lodge a complaint with a competent, local data protection supervisory authority.